Friday, August 3, 2007

To answer the question of michael and others:

why did i get the gift card in Chicago and go up to Wisconsin (milwaukee)

well my Girlfriend (who is wonderfully supportive of this fight) lives in chicago, and i simply was there for the weekend.  So i took it with me figuring i could just take care of it if we ended up going to the mall or i did or something.  So monday rolls around, and i drove back up to milwaukee.  I went to the local apple store, and tried to use the gift card.  Plain and simple.

As to my  parental relationship:

I am angry and offended that some of you will comment on the parenting my mom and dad do.  I am incredibly fortunate to have them and the life that i have.  Yes, all parents help out their kids in college. Heck, my brother goes to school in colorado and my parents help him out too!  The gesture they made by giving me the software is wondeful and its sad what has happened.  I have been seeing about CC info, but since it was returned, that kind of closed that loop right then, from what i have been told.

26 comments:

Anonymous said...

Not all parents help their kids out financially through college. My parents who are loving good parents did not pay for anything when i went to college. I got a job and paid for it myself. The statement that all parents help out like yours did is insulting. If you wanted it bad enough you would have got yourself a job and paid for things yourself. Maybe your parents have pampered you so much you believe the world is fair. It's not. Secondly, all one would need to do is call the better business bureau and also cancel the original payment on the credit card. Unless this sort of thing happens to you all the time.

Anonymous said...

Don't worry about the lowlife scum that are jealous of you. Take Apple to court and get them to pay your legal fees!!

mArk said...

Don't worry about the 'Digg Attitude' that is being given. They are just there to annoy you. Hope you get it sorted out with Apple. Also did Apple say what the card was used to spend $1935.52? Ever thought maybe the person who issued the card somehow done it? GL

Anonymous said...

i think there are alot of assumptions made about someones character based on whether or not they were helped financially by parents and to what extent. I have known people who had every expense and college paid for who were very hard working and deserved every bit of respect for doing well in school. I think it is narrow minded to say things like "if you wanted it bad enough you would have gotten yourself a job" Just as it is to make a statement like all parents help their kids, There are huge cultural differences as well, with some cultures even parents who can help financially chose not to do so in order to foster independence in their kids, while in other parents consider it a privelage to be able to give their children a "head start" I'm amazed that something as simple as one guys CS issue with apple has become a venue for people to vent their anger at a parent giving a child a 2000 dollar gift. I certain hope you get this as a a society that has had too much paris hilton crammed down their throat it can be difficult to see past that, to respect the parenting choices different people make, and realize that at the end of the day, this is not a fucking blog about elitism, or kids who get college paid for, but just about a really fucked up customer service screw up.

Matthew said...

Screw that. I'm entering as a Freshmen this semester and I'm going to have to pay for college all on my own. If your parents want to help you out with it, that's cool. That's lucky really, and it's pretty common - at least, amongst my friends.

I'd also like to say that nothing shows he is pampered. The only evidence that the parents are even helping in this case is with the $2k software. The original blogpost said that the author was paying for classes on his own. Yeah, what a pampered brat -_-

Anonymous said...

Hey mate. I applaud you for doing what you are doing. Don't worry about the lowlife Digg Scum that are ripping yor to shreds, they are just jelous of what you have and what they don't have. I hope you get it sorted as soon as possible and good luck :)

Anonymous said...

Don't let the comments get you down - Digg's starting to be read by some real losers lately.

Anonymous said...

Submit your story to Consumerist.com

Anonymous said...

You mentioned that you had contacted the BBB - they're more of a site that people can refer to, they don't carry all that much weight (especially with a company like Apple). When you get on the phone with customer care the next time, tell them you'll be sending letters to your Atty General (and do it).

Best of luck getting this resolved!

Anonymous said...

If Apple doesn't do anything, contact Leo "Apple Whore" Laporte at Leo (at) Leoville dot com. Guy has a radio show on the weekends. He would probably put you on the radio just so he can talk about Apple even more than usual. Since his goal is to promote Apple, he could probably lead you to someone who can help resolve this fraud.

MingChen said...

if your parents paid with a credit card, contact the card company and report the transaction as a fraud. If they ask why, explain what happened and fax them the receipts.

Anonymous said...

I don't know if it has been asked yet, but why didn't you just have the store look up a copy of the receipt for you parents? I got my macbook stolen and the apple store where I live was more than happy to get me a copy of the receipt. It seems if you had done that in the first place you could have avoided all this trouble.

Anonymous said...

Have you tried http://consumerist.com/ ?

Anonymous said...

Contact the consumer advocate Clark Howard. He has a syndicated radio show and he deals with these issues daily with positive results. This sounds like a scam by an Apple employee who took another gift card and transfered your credit to it and then used it in another Apple store. Apple as a company is not scamming you but they should investigate and find out if this is an ongoing issue or just an isolated issue.
Clarkhoward.com is the url

Anonymous said...

I'm shocked at the details I've read so far - and I'm not even half done. I can tell you, I myself have worked as a Tier2 Tech agent and have never seen a case such as yours, but I feel for you. Continue dealing with Customer Relations, as they are the only ones that can help. If the CR Tier1 agent can't help you - they do have a tier2 aswell... Good Luck.

Anonymous said...

Have your parent call the CC company! I don't /know/ that will work, but they often help in cases like this. If you are truly interested in doing everything possible to get your 2k back, you will atleast try this suggestion (which many others have already made).

Anonymous said...

It sounds like they are doing the same thing CC companies do in the case of fraud. Investigate before reimbursing. It's a lot of money and I'd be a bit upset too but Apples' a big company and should take care of you. Don't trash the company for doing what any would do in this case.

Anonymous said...

I just wanted to echo what the other commenters said about ignoring the Digg Scum...I went to an Ivy League University and personally had some help from my folks, but paid a lot myself (with work-study and loans). There are *many* students whose entire education is paid for by family, grants, etc. who work very hard to achieve their goals and are very nice people. Character bias based on financial status is completely unfounded.

Anonymous said...

Just to echo what someone else has said already....ignore the dumb comments. Most are frog Digg, which today is represented by idiot juveniles more interested in PS3 vs. X360 than anything else.

Anonymous said...

what a retard you are bringing up your parents and all into the situation!

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Robot Lord of Tokyo said...

As has been mentioned, consumerist.com is a good way to get this info out. Hopefully Apple clears it all up though.

Anonymous said...

Why would your parents give you software you don't need instead of a computer that you claim to need to go to school? why would they spend $2000 on software that they don't even know you need/don't need. Your story is full of holes.

Tavie said...

That guy that said "I will facefuck you mom" sounds like he's talking to his own mom. Maybe if he went to college he would've caught that.

I think people writing hurtful things about your family and your affluence are too dense to see the larger issue here.

And whether or not you have a computer and HAD a gift certificate from unnecessary software, the point is Apple messed up. It's too bad you can't boycott them and buy a Dell because, let's face it, anything but Mac sucks.

P.S. I, like your brother, go to school in Colorado.

FUCK 'EM UP
FUCK 'EM UP
GO CU!

Pardon my language.

Anonymous said...

When I read your post about a parent giving you a $2000 gift I remember my college days.

After my last class of the day it was off to Dominoes Pizza to deliver Pizzas to all the other college kids in my college town. At the end of my shift always very late (or should I say early morning), I would head home with a pizza in a box that I would eat leaving the other half in the fridge and eating it cold on the way to my first class in the morning.

When I hear you tell your story I think about my own life and feel angry that you don't realize that the mere telling of your story will generate resentment.

Try and be a little more empathetic to those who are making the rude comments. Overlook it, they are just pissed because it's not as easy for them. Maybe also grow up a little. Let the comments slide off your back, toughen up.

You got your issue resolved so celebrate.